Transporter ZoneTerms of Service
1. The service
Transporter Zone (the “Service”) is a web-based transportation management system for carriers, brokers, shippers and receivers: load dispatch, tendering, tracking, fleet and compliance records, accounting and related tools. The Service is provided by the operator of this installation (the “Operator”). By creating an account or using the Service you agree to these Terms on your own behalf and, where you act for a company, on behalf of that company (your “Organization”).
2. Accounts and organizations
You must provide accurate registration details and keep your credentials confidential. You are responsible for all activity under your account and API tokens. An Organization’s owners and admins control who is a member, what role each member has, and may remove members at any time. Data entered into an Organization belongs to that Organization; members act as its agents.
3. Acceptable use
You agree not to: use the Service to violate any law or regulation (including FMCSA, DOT and IFTA rules that apply to your operations); upload malicious code; attempt to access other organizations’ data except through the sharing features the Service provides; scrape or overload the Service; or resell access without the Operator’s consent. The Operator may suspend accounts or organizations that breach these Terms.
4. Sharing between organizations
The Service lets an Organization tender loads to, and share load details with, other organizations, and lets you generate public tracking links. You are responsible for what you choose to share and with whom. Rates and money are visible only to the organizations that are party to them unless you explicitly enable rate sharing.
5. Your content and AI features
You retain all rights to documents, records and other content you upload. You grant the Operator a licence to store, process and display that content solely to provide the Service. Optional AI features (for example, rate-confirmation extraction) send the document you select to the configured AI provider; results are suggestions that you must review before relying on them.
6. Fees
Unless a separate written agreement states otherwise, the Service is provided without charge for the installation you are using. The Operator may introduce fees with at least 30 days’ notice.
7. Disclaimers and liability
The Service is provided “as is” and “as available”. The Operator does not warrant that the Service will be uninterrupted or error-free, that mileage, tax, pay or invoice calculations are correct for your circumstances, or that it satisfies any regulatory requirement. To the fullest extent permitted by law, the Operator’s total liability for any claim arising out of the Service is limited to the fees you paid for the Service in the 12 months before the claim, and the Operator is not liable for indirect, incidental or consequential damages, lost profits, cargo claims, fines or penalties.
8. Termination
You may stop using the Service at any time; an Organization owner may request deletion of the Organization’s data. The Operator may terminate or suspend access for breach of these Terms, for legal reasons, or on 30 days’ notice for any reason. Sections 5, 7 and 9 survive termination.
9. General
These Terms are governed by the laws of the jurisdiction in which the Operator is established, without regard to conflict-of-law rules. If any provision is unenforceable the rest remains in effect. The Operator may update these Terms; material changes will be announced in the Service and the version date above will change. Continued use after a change means you accept the updated Terms.